Shipping policy
Shipping Policy
Thank you for shopping with Dr. Squatch. Please review our shipping policy below.
Order Processing Time
All orders are processed within 0–1 business day of purchase. Orders are processed and shipped Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery Time
Once your order has been shipped, estimated delivery time is 3–5 business days. Delivery times may vary depending on your location and carrier conditions.
Shipping Costs
We offer free shipping on all orders. No minimum purchase required.
Shipping Destinations
We currently ship to addresses within the United States.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can monitor your delivery status.
Delays
While we make every effort to deliver within the estimated timeframe, delivery delays may occasionally occur due to carrier issues, weather conditions, or other circumstances beyond our control. We appreciate your patience in such situations.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us through our website so we can assist you promptly.